Main Office

Green Mountain Power 163 Acorn Lane Colchester, VT 05446 1-888-835-4672

Office hours Mon to Fri, 8 a.m. – 5 p.m.
We are closed on major holidays, the day after Thanksgiving and Christmas Eve

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If you are contacting us about a current account, please include the address where service is provided, the account number and the name on the account. This will help us respond faster.

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Click on the “Log in” button to your right to access all of your account information. To register your account, you will need a username, password, email address, and account number and password. To log in, you just need your username and password.

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Lending a helping hand to those who need it most.

Vermont winters can place a heavy burden on our low-income neighbors. On top of the extreme weather we sometimes have, unexpected expenses like major car repairs or health crises can leave people in an unfortunate bind. Thankfully, there is a host of assistance programs in Vermont. 

Low-Income Rate

The Vermont Public Service Board has approved a new discounted rate for low-income customers that went into effect on December 15, 2012.  For a program description and application, link directly to the Vermont Agency of Human Services Department for Children and Families Energy Assistance Program page. For answers to Frequently Asked Questions, click here.

Fuel Assistance

Vermont provides the Fuel Assistance program to help low-income Vermonters pay for part of their winter home-heating bills. For more information, or to apply, click here, or call the Benefit Service Center at 1-800-479-6151. You can also pick up an application at a local office of the Vermont Department of Children and Families, Community Action Agency, or Area Agency on Aging. Apply today to help stay warm this winter.

Vermont 2-1-1
Vermont 2-1-1 is a confidential service offered by the United Way Agencies of Vermont. The service provides easy access to community information and resources for everyday needs during difficult times to people all over the state. Vermont 2-1-1 links callers with available community services, including utility assistance, senior information, and housing programs. For more information, visit, or call 2-1-1.

Warmth Program